About Us
Quality Management

Data Patterns has been certified under AS9100:2009 revision 'C' by TUV-SUD, an internationally acclaimed certification agency with it's headquarters in Germany which has approved the Quality manual and the continuous enhancements made in terms of process improvements and quality maintenance.

The Quality Management System of Data Patterns (India) Pvt. Ltd. has been established, documented, implemented and maintained in line with the requirements of AS9100 Rev. C. The quality management system consists of the policies, objectives, quality manual, standard practices, guidelines, work instruction and forms & templates for ensuring quality in work processes, products, and services. The effectiveness of QMS is continually improved by systematically using the quality policy and objectives, audit results analysis of data, corrective and preventive actions and management review.

Quality Policy

"To continue our leadership in offering indigenous developed high quality defense and aerospace systems conforming to international standards and continually enhance our processes to improve customer satisfaction and on-time deliveries with reductions in rework and rejection”

Objective

Our objective is to design and manufacture high reliable products for defense and aerospace industry by following quality manufacturing standards and by using skilled and trained resources. Our organization focuses on continual improvement with built-in defect investigation activities involving root cause analysis, corrective and preventive actions system. The teams of highly qualified professional hardware and software engineers are supported by competent mechanical engineers adept in design and fabrication techniques. The organization has developed a strong knowledge base and has a wide range of products to meet international standards catering to diverse applications. Training and education are also made essential for promoting and establishing the quality management system, which includes: quality assurance, documentation, quality audits, process management, calibration, Reliability .

Standards

Various standards referred through product life cycle include IPC standards for PCB design, DO 178B for software for airborne systems, IEEE standard for systems and software Engineering – Software life cycle processes, workmanship standards complying to IPC and environment standards MIL STD 810 D, JSS 55555 and EMI-EMC standard MIL STD 461 E.

Specialized infrastructure includes:
  • 100,000 class clean room and ESD safe manufacturing facility with temperature and humidity control.
  • Supply Chain Management through ERP solutions.
  • Workmanship complying to IPC standards.
  • Specialized inspection equipment to meet high quality and reliability requirements.
  • State-of-the-art machinery for manufacturing and testing wide range of products.
  • Wire harnessing and cable assemblies.
  • Sub-system and system assemblies.
  • CEMILAC approved Environment Stress Screening lab.
Customer Satisfaction

Customer satisfaction provides valuable information for fine tuning the relevant processes and it's quality aspects. Therefore the measurement of customer's satisfaction is seen as an essential part of business management - one of the key measures of success of Data Patterns. To gauge the level of customer satisfaction on the products and services rendered by the organization, a survey questionnaire is prepared and the feedback is obtained from the customer that highlights the customer's evaluation on both the product and services of the organization in terms of satisfaction level.